About us

WHY TO CHOOSE IN TIME AS A PARTNER?

OVER 30 YEARS OF HISTORY AND GAINED EXPERIENCE AS AN AUTHORISED SERVICE CONTRACTOR OF UPS FOR BULGARIA

United Parcel Service UPS was established in 1907. in Seattle, USA and is the oldest courier company in the world. The business, which has been started by three young people as a home delivery, today is a global logistics network covering all continents, offering transport solutions by air, land, and sea.

In Time Courier was established in 1990 and since its first year has become a trusted, authorized contractor – partner of UPS, providing international delivery and pickup services in the country.

In Time Courier is the first private courier company in Bulgaria. As an authorized service contractor of UPS for Bulgaria, it offers the highest quality delivery services.

With the help of over 266 owned aircrafts and over 316 charters and 540,000 employees UPS ensures that your personal and business shipments – letters, samples, catalogs, spare parts, appliances and equipment, books and more will reach their receivers in over 220 countries and territories around the world. Every day more than 24.7 million packages and documents are delivered by the UPS network.

As a result of its many years of experience in providing courier, transport, and logistics services, In Time has a motivated and experienced team, capable to respond to the dynamically changing needs of customers.

PROCESS CONTROL

The shipments that we process in our network are tracked at every stage of transportation to ensure their smooth movement, as well as the reliability of the services offered.

RICH SET OF SERVICES FOR THE COUNTRY AND WORLDWIDE

The reliable courier network of In Time covers all settlements in Bulgaria. Thus the company offers a wide range of services with different delivery times and high quality.

City Express® services are specialized express courier services with an emphasis on the speed of delivery and the creation of tailored solutions for innovative businesses. The services provide to our customers located in the Sofia Municipality, Bozhurishte and Kostinbrod, delivery of their extremely important shipments on the same business day.

As an authorized service contractor for UPS for Bulgaria, In Time also offers international services with a high standard of quality. The wide range of value-added services for the customer is constantly updated. The daily flight to and from Sofia provides regular transportation of shipments departing from Bulgaria to UPS distribution centers. After the necessary processing and in just a few hours, they are redirected and taken to destinations around the world. In addition to express deliveries, UPS also provides daily land transport to and from the EU.

FOCUS ON E-COMMERCE

Our Postal Money Order service is quite convenient for e-commerce businesses. It is offered at no additional fee and without the requirement for a minimum turnover. In Time has created specialized client applications helping you quickly and easily prepare waybills, orders and various reports.

PROFESSIONAL CONSULTATION FROM ACCOUNT EXECUTIVES

All our business clients have the support of our well-trained Account Executives (Sales Representatives). They will help you to obtain information about the different service types, their prices, and the possibilities of our network.

TRAINED SPECIALISTS IN THE CUSTOMER SERVICE DEPARTMENT

In case you want to receive information by phone or email, our colleagues are at your disposal from 8:30 to 18:00 on all weekdays and Saturdays from 9:00 to 12:00.

You can make a pickup request, obtain price and transit time information, file a complaint or share a recommendation for our work.

SOCIALLY RESPONSIBLE COMPANY

Environmental initiatives

As an organization, we are aware of our responsibility for the conservation of natural resources and strive to continuously expand environmental protection measures.

• We encourage the use of electronic means of communication in the daily activities of the company and reduce paper documents.
•  We collect waste separately.
• If possible, we use recyclable materials in the company’s activities.
• Our polyethylene courier packaging is manufactured by partners using renewable energy sources.

Socially responsible initiatives

We at In Time strive to be a real participant in supporting charitable and social causes that have a direct impact on society.

We support socially responsible initiatives and organizations with logistical and financial resources.

Employees and working conditions

• We provide healthy and safe working conditions for our employees.
• We comply with labor and social security legislation. We develop programs for objective and fair remuneration of labor.
• We encourage easy and honest communication between management and employees.
• We provide additional social benefits for our employees to increase their motivation. We unquestioningly respect human rights.

What services we offer